Toggle menu

Council tax and business rates outstanding balance issues

We are currently experiencing a technical issue affecting the outstanding balance shown for Council Tax and NNDR accounts online. We apologise for the inconvenience and are working to fix this issue as soon as possible.

Single occupier discount

Pound sign in a downward arrow to show reduction icon

If you are the only person aged 18 or over living in your home you can apply for a 25% discount on your Council Tax bill.

If you receive Council Tax Support your 25% discount will be taken off the full amount of your Council Tax, and your Council Tax Support entitlement will be worked out again.

How do I apply?

Apply for single person discount  

Disregarded persons

In certain situations, people may be disregarded when counting the number of adult residents.

If, after disregarding a person, the number of adults resident remains as one, a 25% discount is given. If all residents are disregarded, a 50% discount is given.

Disregarded persons categories

If you want to claim for a disregarded person please complete and return the appropriate online form.

Uploading Document for Council Tax

You can use our My Scan app to send us your documents for Council Tax.

It is a quick, easy and secure way to send us your documents 24/7 from home via your computer, tablet or smartphone.

My Scan ensures that documents securely land in our back office systems ready for processing.  

Visit our My Scan App

Share this page

Share on Facebook Share on Twitter Share by email