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Council tax and business rates outstanding balance issues

We are currently experiencing a technical issue affecting the outstanding balance shown for Council Tax and NNDR accounts online. We apologise for the inconvenience and are working to fix this issue as soon as possible.


This website is maintained by Preston City Council (the Council) for information and communication purposes. 

Access to the website is subject to the following disclaimer and by accessing the site, users are bound by these terms. The council may at any time revise these terms and conditions by updating this page and so users should revisit this page when using the website.

Accuracy of Information

Whilst every effort is made to ensure that the information contained within the website is correct and up to date, the council makes no warranties or representations as to its accuracy and accepts no liability or responsibility for any loss due to any errors or omissions in the content of the site or caused by reliance on this information.

It is advised that users check any information before acting or relying on it.

The council's responsibility

Users browsing the website do so at their own risk.

The council is not liable for any loss whether in contract, or tort, arising out of the users access to, or inability to access, the site.

The council also accepts no responsibility for any damage to, or viruses that may infect, computer equipment, data or other property on account of a users access to the site or the downloading of any material from the site.

We use cookies to store information on your computer. This allows us to improve your experience of the website, and without them, parts of the site would not operate.

Website and Social Media Standards

Standards for third-party content

Our website and social media channels are platforms that are accessible to all. We aim to make them a safe and enjoyable experience for users.

Please be respectful to your fellow platform users, including our staff members who monitor the websites and social media channels, by following these standards:

  1. No abusive language, personal attacks, trolling or inflammatory comments, including named personal attacks on our staff.
  2. Preston City Council does not tolerate any form of racism, discrimination, homophobia or hate-speech.
  3. No spam posting, promotional material or posting personal or identifying information, such as yours or another person's address or phone number.
  4. We reserve the right to delete third-party content at our discretion if deemed to be in violation of the community standards, and block repeat offenders

Cookies policy

We use cookies to store information on your computer. This allows us to improve your experience of the website, and without them, parts of the site would not operate. For more information please visit our Cookies page.

Links to other websites

The council provides links on this website to other external sites which we think you may find useful. If you choose to use these websites, you will leave this site, and different privacy protection and other policies will apply according to the site visited.

The council does not accept any responsibility for information contained in other web sites to which this site links to. Linking to any of these other web sites is, therefore at the users own risk.

Website copyright statement  

The material featured on this website and any of our sub-sites, is subject to copyright and database right protection. These rights are owned by Preston City Council unless otherwise indicated.

The material owned by Preston City Council may be reproduced free of charge in any format or medium, unless otherwise stated, under the Open Government Licence for public sector information.

If you use our material you must ensure it is reproduced accurately, clearly acknowledges the source and is not used in a misleading context.

To request to use our material please contact the communications team using our Media enquiries page.

Copyright Exclusions


Images are not available for re-use under the Open Government Licence (OGL) because in most cases copyright is held by a third party.

Preston City Council does not grant anyone any rights to re-use images.

Use of logos

The use of Preston City Council's logos on any document or in association with any information, signifies that the document or information has been prepared or approved by Preston City Council.  

The logos are used only on materials generated by Preston City Council or where Preston City Council has elected to work in collaboration with another or multiple organisations.

Use of Preston City Council's logos without Preston City Council's consent is an infringement of copyright. No permission will be granted for the use of the logos nor will reproduction of the logo in any form be allowed unless Preston City Council determines that:

  • the material on which the logos is to be used and
  • the use of the logos on such material has been expressly approved by Preston City Council

If you wish to use Preston City Council's logo, you should request permission by contacting


The Ordnance Survey mapping included within this website is provided by Preston City Council under licence from the Ordnance Survey in order to fulfil its public function to make available council held public domain information.

Persons viewing this mapping should contact Ordnance Survey copyright for advice where they wish to licence Ordnance Survey mapping/map data for their own use.

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