Housing Benefit and Council Tax Support
Smart Assistant
Did you know that we now have a smart assistant facility for Council Tax, Benefits and Business Rates. You can get an immediate response to most frequently asked questions, 24/7, by pressing the chatbot in the bottom right hand corner of your device.
Housing Benefit
Find out how Housing Benefit could help you pay your rent and how to make a claim.
Council Tax Support
Find out if you're entitled to money off your Council Tax bill and how to make a claim.
Upload supporting evidence and documents
Upload supporting evidence and documents for benefit claims, using our new My Scan app.
Discretionary housing payment
Information on discretionary housing payment scheme and how to make a claim.
Benefit cap
The limit that has been set on the maximum amount of benefit.
Change in circumstances
Advice on changes that may affect benefit payments and how to tell us about a change.
Backdated benefit
How to make a claim for backdated benefit.
Benefit fraud
How to report benefit fraud and information about the procedure.
Benefit disputes and appeals
Advice on when and how to appeal against a decision of the council.
Local Housing Allowance (LHA)
About Local Housing Allowance.
View your benefits online
How to register or login to view your benefits online.
Non-dependant deductions
Information on deductions to Housing Benefit based on non-dependants.
Universal Credit
About Universal Credit and how to apply.
Share this page
