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Contact us, compliments and complaints

Telephone

Customer Notice - We have been made aware of a Scam Alert, don't be fooled by emails claiming you have a Council Tax refund due to you. Scam emails can be reported to report@phishing.gov.uk - stay safe online. 

Contact Centre

About the Contact Centre and how to make an enquiry.

Compliments and complaints

Give a compliment or make a complaint about our services.

How to find us

Information on finding the Town Hall location.

SignLive - support for the deaf

How we offer residents 'live' British Sign Language interpreters.

Secure emails

How we make sure we communicate securely via email.

When someone has died...

Advice on the government's "Tell Us Once" Service.

Service standards

How we aim to provide high-quality services to all our customers

Compensation and insurance

If you have suffered Loss, Damage or Personal Injury on any Council Owned Land you may be entitled to compensation.

Pay Sundry Debt

How to pay Sundry Debt, including setting up a Direct Debit.

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