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ICT Freedom of Information data


We often get asked the following questions

Who are the senior people within ICT?

Contract arrangements

  • Contract used for Procurement of Multifunctional Device's (MFDs) - Dukefield 01
  • Multifunctional Device's (MFDs) supplier - Canon
  • Multifunctional Device's (MFDs) Contract term - 3 years with 2 year option to extend
  • Multifunctional Device's (MFDs) Contract start date - 2015 to 2019
  • Multifunctional Device's (MFDs) Contract end date - 2020 to 2024
  • Amount of Multifunctional Device's (MFDs) - 20 
  • Amount of Printers - 80 
  • Do we use managed print software - No
  • Do we use smart cards for authentication on  MFD's - No

Is the Councils' Local Area Network (LAN) maintenance contracted out or managed in-house

The Councils Local Area Network (LAN) is Managed in-house. We use Hewlett Packard (HP) hardware equipment and have the following number of users and sites:

  • Number of users: 650
  • Number of Sites: 14

List of Sites

  • Town Hall
  • Harris Museum and Art Gallery
  • Markets
  • Argyll Road
  • Cemetery
  • Crematorium
  • Riversway
  • Guild Hall
  • Avenham Car Park
  • Moor Park
  • Avenham Park
  • Miller Park
  • DR Site
  • Lancaster City Council

The Council's website information

  • What type of hosting does the website use (for example dedicated, co-Location, cloud Hosting or other?) - We host the website with GOSS Interactive, who use Amazon Web Services (AWS) and Google Cloud Platform (GCP) as their hosting platforms
  • Who is the supplier of the contract? - GOSS Interactive
  • What is the annual contract value for each contract - £8,340 per year
  • What type of cloud environment are you using, if applicable? - We use the GOSS Cloud Services infrastructure which is powered by various public cloud providers including Amazon Web Services and Google Cloud Platform
  • What is the original start date of the contract agreement? - The website agreement started in January 2019
  • What is the actual expiry date of the contract agreement? - renewal date is 30 January 2024
  • When will the organisation plan to review this contract? - reviewed annually
  • What is the contract period in years? Please include whether the agreement has any extension periods? - the contract was a 3 year contract, however this is now a yearly rolling contract which is reviewed annually and discussed with the supplier
  • What services are provided under the contract? - GOSS content and forms (lite), search facility, Service Directory Template, content management platform, training and integration with various third party systems
  • Do you manage any other website? - The Council manages the following website:
  • Can you please provide me with the contract officer responsible for this contract?  - Ian Heslop, Digital and Web Manager,

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