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Council tax and business rates outstanding balance issues

We are currently experiencing a technical issue affecting the outstanding balance shown for Council Tax and NNDR accounts online. We apologise for the inconvenience and are working to fix this issue as soon as possible.

Council departments and Management Team

A business head icon

The majority of the staff within the council work in one of four directorates each led by a director.

The Directorates

  • Community and Wellbeing
  • Environment and Property
  • Development and Housing
  • Resources

Directorates are a way of grouping services together, with a sense of common purpose providing services in a way that will make sense to those who use them. There is a clear expectation that everyone who works for the council will work together across this structure, to deliver the best possible services for the people of Preston.

The Chief Executive along with each of the Directors and the City Treasurer meet weekly as the Corporate Management Team. This team works closely with the political leadership of the council.

Every section in the council has a regular team meeting to ensure that colleagues at every level of the council are coming together to discuss service delivery.

You can view The Councils department structure (PDF) [167KB]  here. 

Corporate Management Team

The chief executive has overall responsibility for the management of the council and also directly manages a smaller team.

Chief Executive - Adrian Phillips

Chief Executive Adrian Phillips
 Adrian Phillips is the Council's Chief Executive.

The Chief Executive has overall management and operational responsibility, he also has direct responsibility for:-

  • Policy
  • The Social Justice Programme
  • Communications

Sarah Threlfall - Deputy Chief Executive and Director of Community and Wellbeing

Sarah Threlfall - Deputy Chief Executive and Director of Customer Services
 Community and Wellbeing includes:

  • Revenues and Benefits shared service with Lancaster City Council
  • Environmental Health
  • ICT
  • Customer Contact Centre
  • Advice and Community Services
  • Culture and Events

Adrian Robinson - Director of Environment and Property

Adrian Robinson - Acting Director of Customer Services
 Environmental services and Property includes:

  • Neighbourhood Services
  • Investment Property
  • Operational Property 
  • Engineering

Chris Hayward - Director of Development and Housing

Chris Hayward - Director of Development
 Development and Housing includes:

  • City Growth and Regeneration
  • Development Management
  • Building Control
  • Private Sector Housing

 Jackie Wilding - Director of Resources and Section 151 Officer

Head shot of Jackie Wilding City Treasurer
 Resources and Section 151 Officer includes

  • Legal and Democratic Services
  • Financial Services
  • Audit
  • Workforce

What services do Lancashire County Council offer?

Lancashire County Council is the main authority for the following services in Preston:

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