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Make a payment to the Council

You can make payments to us, 24 hours a day, 7 days a week.

Pay online 

Paying online is easy, once you have completed your details you will be taken to our secure payments site where you will be asked to pay using a debit or credit card.

All the information provided on the payments site is encrypted to keep it private and secure.

Online payments

Make an online payment

You can pay for the following services:

  •  Council Tax
  •  Business Rates (NNDR)
  •  Housing Benefit Overpayment
  •  Pay an Invoice / Sundry Debt Bill
  •  Mortgage
  •  Business Improvement Districts (BIDS) 

Pay by Direct Debit

Direct Debit offers a quick and hassle free way of paying your bills and is available to all our customers. It is simple, safe and easy to use.

Council Tax

You can set up your Council Tax Direct Debit online, otherwise visit our Paying your Council Tax page for more information.

Business Rates

You can phone the Business Rates section on 01772 906972 (minicom: 01772 906858) with your bank account details. 

The instruction will be actioned without the need to complete any paperwork.

For more information please visit our How to pay business rates.

Pay by telephone

For telephone payments please ring 0345 155 0028 and follow the instructions on the automated answering system.

Have your credit or debit card ready and follow the prompts.

Paying for other Council services 

You can make payments for other services using the numbers below

General enquiries01772 906900
Council tax01772 906902
Cemetery Office01772 794585 
Housing benefits  01772 906903
Waste01772 906904
Recycling01772 906905 
Environmental Health01772 906907
Electoral register01772 906908 
Litter line (street cleansing)01772 906909 
Taxi licensing01772 906910
Licensing01772 906911 
Planning01772 906912
Building control01772 906913
Car parks01772 906886
Book a Car Boot stall01772 906048
HMO Licensing01772 906353
Entry clearance certificates01772 906353
Parks and Allotments01772 906259
Electoral register 01772 906908

Pay by online banking

You can use your own bank's online or telephone services to make a payment to us.

You can also set up a Standing Order at your bank. 

Please be aware however that if you use these methods it could cause a delay in us receiving your payment. In some cases This could result in recovery action being taken.

Payments by online or telephone banking

You should allow 7 clear working days to ensure that payment is received by us on the due date.

Please quote your reference number together with the council's bank account details to make it clear what you are paying for.

Please note that if your bank charges for this service the charge must be met by you and not deducted from your payment.

Paying by online/telephone banking

Contact your bank and quote our bank account details, along with the account reference/invoice number for the bill you want to pay:

Account name: Preston City Council 
Account No: 13162739
Sort Code: 16-28-33

Your bank will transfer the payment from your bank account to our bank account.

If you receive a bill with different details from the account details above please contact us on 01772 906326 to verify before making a payment.

Paying by Standing Order

Like Direct Debit payments, Standing Orders are a way of paying your council tax or business rates by instalments, which save you the time and the expense of making monthly payments yourself.

How to set up a Standing Order

  • Contact your bank or building society and tell them you would like to set up a Standing Order to Preston City Council
  • You will need to give your bank/building society our bank account details (please see above)
  • You will also need to provide your account reference number. You will find that number on your bill

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