You don't have to live in Preston to report a problem. However, we only take reports relating to properties within the Preston area.
You can use our Report a housing standards issue form to get help with the following:
You can report problems or request assistance on issues concerning the condition of your rented accommodation. However, you must tell the Landlord/Agent in writing about the issues.
If you are not confident about writing to your landlord to ask for repairs, you can access template letters to help you by visiting Shelter - How to report repairs to a private landlord.
Please note that any issues related to the following subjects must be referred to the Housing Advice Service:
If you are an owner occupier or landlord and a problem with a neighbouring property is causing damage to your property. This could be a building defect or the failure of the owner of a neighbouring property to act.
Please note, issues affecting the party wall or boundary are not covered by this. Party wall issues must be referred to your solicitor.
For more information see the.
You can report open or derelict commercial or residential vacant properties or buildings that may result in unauthorised access.
You can ask for advice and guidance on a range of housing services from us. Please also see our advice for landlords section.
If you'd like to report a housing standards issue with a property in the Preston area please fill out the online form.