If you find yourself in debt and don't know where to turn, we can provide a free and confidential service offering in-depth advice, based on your personal circumstances.
If you are struggling with debt issues and their related problems, we are sure we can help.
Here in the Town Hall, we have trained advisers who specialise in money advice.
We offer a free and confidential service to all the residents within the boundary of Preston City Council.
We are now offering a full welfare benefit and debt advice service over the phone or by live chat for people who are struggling financially for reasons such as job loss, income reduction and financial issues as a result of lockdown.
We now offer a Live Chat service where you can talk to our Debt Advice or Welfare Benefits Team about your issue with a trained adviser online.
If you have a question about money or debt, or want to know more about how the Debt Advice Team can help you, start a live chat with us by clicking on the Live help icon below.
When you click on the icon a pop up window will appear for you to enter your details and tell us the question you would like to ask us.
Type your question in the chat box window and a qualified debt advisor will provide you with the information you require.
Our staff will be available from 9am to 4pm, Monday to Friday.
It is useful for our advisors and to ensure you receive the correct information and advice to have the following details to hand:
Work out a budget. Add up all the money you have coming in every week or month. Remember to include wages for yourself and your partner and/or any benefits you receive, plus rent from grown children and anyone else who lives with you. Then add up all the money you spend, including your mortgage/rent, council tax, utility bills, water bill, housekeeping, car tax, insurances, telephone, TV licence and any debts.
What not to do if you get into debt:
Don't feel guilty - over 2 million people are having the same problem
Local services that can give you advice about budgeting and money management.
Preston City Council Debt Advice Service - free and confidential debt advice
If you are struggling with debt issues and money related problems, we have qualified advisers who specialise in money advice.
We offer debt advice services which is a free and confidential service to all the residents within the boundary of Preston City Council.
There are many websites offering advice to people struggling with debt, but some of these offer services that you have to pay for. Check whether the information on the websites above can help you, first.
Download Preston City Council'swhich can be used in getting back on track with your debts.