Bulky household waste collection
We offer a collection service for bulky household waste items that do not fit inside a grey wheeled bin.
Who can use our service?
The service is only available to Preston households.
To find out if our service includes your area please visit GOV.UK - Find your local authority.
Please note: If you are a business and would like to arrange a bulky waste collection see our bulky and special business waste collection service.
Important COVID-19 notice
If anyone at the property is currently diagnosed or showing symptoms of coronavirus, the items need to be outside for 72hrs (covered if soft furnishings and freely available without contact from any of the occupants) before collection.
If you have booked, are symptomatic and have not allowed the 72 hours, you will need to re-schedule for a later date.
Under no circumstances will we be entering a property to collect items - please arrange for items to be placed out by 7am the day of collection.
Should the customer need to speak to the crew 2m Social Distancing is required by the customer and crew at all times.
What can be collected?
We collect most household items such as:
- Fridge freezers
For a list of other items we collect please see bulky waste items we collect.
Please note: large or heavy items may need dismantling prior to collection.
We can collect rolls of carpet. Our collections are carried out by a crew of two. Large amounts of carpet which are too heavy to be moved safely by two people will not be collected.
For more details about carpet, underlay and flooring collections please see our Bulky household waste terms and conditions.
What can't be collected?
We will not collect items such as:
- gas cylinders
- clinical waste
- windows (broken glass panels)
For other items we can't collect please see our bulky household waste collection terms and conditions.
Please note: you may be able to take some of these items to your local recycling centre (tip), though please check what they accept before making a journey.
How much is the collection?
The table below explains how much your collection will cost:
|Number of Items||Cost for collection||Cost if on housing benefit or council tax support|
|up to 3*||£20.50||£14.50|
* A charge of £7.50 per item will be added to collections over 3 items. A maximum of 6 items can be collected
Exceptions which count as more than one item
Certain items count as more than one item for collection. For example, a corner settee in three pieces counts as three items, a small kitchen table and four chairs counts as three.
If you are unsure about the quantity of your items, please email firstname.lastname@example.org or call 01772 906904.
How to arrange a collection
To arrange a collection complete the following online form:
When will my items be collected?
Items will be collected on your arranged day between 7am and 3:30pm Monday - Friday. We do not collect over the weekend.
Where should I place my items for collection?
Items for collection must be left in an accessible place such as:
- on the ground floor (our crews will not go upstairs for items)
- back alley - At the nearest point to the main road
- near the bin area (if you live in a flat)
- At the end of the driveway
Please place your items outside either the night before or morning of the collection. Put all items together in one place. We will only pick up the items you have requested.
Give away or donate unwanted items
If your items are in reasonable condition, you may want to consider donating or giving them away to other people who are in need of them.
Freegle - give away unwanted items
Freegle is an online service which allows you to get and give unwanted items for free from residents within your local community.
For more information on giving away your items and how to join the community visit I Love Freegle - Preston Freegle Group.
To find out what residents are giving away in Preston currently visit I Love Freegle - Preston items.
Donate unwanted items to charity
You can donate your unwanted items to the following local charities who will collect free of charge:
Emmaus is a homelessness charity. They provide a home for as long as someone needs it, as well as meaningful work in their social enterprise. This helps improve self-esteem and gives residents the opportunity to regain control of their lives.
Gift 92 is a charity based in Preston supporting over 500 local families and around 800 individuals in real need each year. Established in Guild year 1992, Gift 92 was set up to collect unwanted items of furniture and household items for distribution to people in need across Preston.
British Heart Foundation
The British Heart Foundation is the UK's number one heart charity and through 50 years of funding cutting edge research, they have made a bid difference to people's lives. They help millions of people every year with their up to date information about heart disease.
St Catherine's Hospice
St Catherine's Hospice cares for people across Chorley, Longridge, Preston and South Ribble who are affected by life-limiting conditions. Whilst many of their patients have cancer, they also support people with other conditions such as heart failure, motor neurone disease and Parkinson's disease.
Shelter helps millions of people every year struggling with bad housing or homelessness through their advice, support and legal services. They campaign to make sure that, one day, no one will have to turn to them for help. Shelter is here so no one has to fight bad housing or homelessness on their own.