We offer a free pest control service for mice problems inside a residential property.
For problems outside a property (e.g. garden, shed, detached garage), we recommend using an accredited, professional pest controller who is CRRU or wildlife aware accredited.
For pest controllers near you visit the British Pest Control Association - find a pest controller.
Mice are considered a public health pest, as they can transmit diseases to humans such as salmonella, viruses and parasite such as fleas. They can also cause a great deal of damage by eating and contaminating food and damaging materials by gnawing.
To report a mouse problem inside a property, you need to book an appointment by completing our online form:
Appointments can be made for a pest control officer to arrive between the following hours Monday to Friday:
8.30am - 12.30pm
12.30pm - 4pm
A Pest Control Technician will visit your property to set a number of poisonous baits, which will be placed in tamper resistant boxes or open trays depending on location. Our technician will ensure all baits used are positioned as safely as possible.
Treatment can often take a number of weeks, as the baits usually require repeated takes from the mice to be effective. This is due to the treatment matching mice feeding habits.
Our technician will revisit your property every fortnight until the infestation is cleared. Please ensure you are available at the address given for all booked appointments.
It is important to keep children and pets away from poison. If you think a child or pet has eaten any bait, you should seek medical advice immediately from a vet or doctor. Take the advice sheet left by the Pest Control Technician with you. This provides details of the bait used.
Below are some ways in which you can help prevent further re-infestations:
We only treat pests on commercial or industrial premises for businesses and organisations that have a contract with us.
All other businesses will need to contact a commercial pest control service. To find a commercial pest control service near you visit the British Pest Control Association - find a pest controller.