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Council tax and business rates outstanding balance issues

We are currently experiencing a technical issue affecting the outstanding balance shown for Council Tax and NNDR accounts online. We apologise for the inconvenience and are working to fix this issue as soon as possible.

Complaints against Councillors

Complaints speech bubble with a cross mark in the bubble

You can make a complaint about a councillor if you feel that they have failed to abide by the council's Code of conduct.

Complaints against councillors are considered initially by the council's Monitoring Officer in consultation with an appointed Independent Person. The arrangements for Dealing with Complaints about the Code of Conduct for Members (PDF) [170KB] , sets out how you may make a complaint.

If the Monitoring Officer and Independent Person decided to send a complaint forward for investigation then it would go to a hearings panel who would follow the Local hearings procedure.

How to make a complaint

You can make a complaint against a councillor in the following ways:

Online -  complete our make a complaint against a councillor form. 

Offline - complete the Complaints against members form (PDF) [70KB] and post to: 

The Monitoring Officer 
Preston City Council
Town Hall 
Lancaster Road 

Please mark all correspondence "Private and Confidential".

Complaints against the council

To make a complaint against the council see our complaints page.

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