Request a repair or replacement waste or recycling bin

If your bin has damage due to waste collection activities, you can request a repair or replacement bin free of charge. 

If the damage to the bin is not related to waste collection activities, then a delivery charge of £18 will be payable.

Please note: we re-condition and re-issue wheeled bins. Therefore if you require a replacement bin, the bin(s) you receive may not be brand new.

Who can request one?

You may request a repair or replacement bin for the following waste collection activity bin damages:

• Lid damage
• Wheel damage
• Split

If your bin has been fire damaged, lost or stolen, you will need to request a new bin.

How to apply

Complete the following online form:

Request a repair or replacement waste or recycling bin .

For terms and conditions see bin deliveries terms and conditions.

What happens next?

We will visit your property within 4-6 weeks to repair or replace the bin. Please ensure the damaged bin is accessible at all times and continue to use your bin in the meantime.