FAQ on COVID
This content was last updated on 30 November 2021.
What do I need to know?
Temporary and precautionary measures to prevent the spread of the new COVID-19 Omicron variant in the UK has come into force on Tuesday 30 November 2021, the government has confirmed.
From 4am Tuesday 30 November face coverings will be compulsory in shops and other settings such as banks, post offices and hairdressers, as well as on public transport unless individuals are exempt from doing so.
All travellers arriving into the country from 4am on Tuesday 30 November will be required to take a PCR test on or before day 2 and self isolate until they have received a negative test result. These PCR tests can be purchased from private providers. Free NHS tests are not valid for this purpose.
This update aims to prevent the spread of the new variant and means all close contacts of anyone who has tested positive for the Omicron variant are required to isolate for 10 days regardless of whether they have been vaccinated.
Rules on face coverings are being updated in England
The public and staff in public facing areas will be required to wear face coverings in these settings from 4am on 30 November 2021:
- shops and supermarkets (places that offer goods or services for retail sale or hire)
- shopping centres (malls and indoor markets)
- auction houses
- post offices, banks, building societies, credit unions, short-term loan providers, savings clubs and money service businesses
- estate and letting agents
- premises providing personal care and beauty treatments (barbers, hair salons, tattoo and piercing studios, nail salons and massage centres)
- premises providing veterinary services
- retail galleries
- retail travel agents
- takeaways without space for consumption of food or drink on premises
- public transport (aeroplanes, trains, trams, buses, coaches and ferries), taxis and private hire vehicles
- transport hubs (airports, rail and tram stations and terminals, maritime ports and terminals, bus and coach stations and terminals)
- any car or small van during a professionally delivered driving lesson and practical driving test
- during all HGV lessons and tests, during all professional driving lessons and formal driving tests, and during any practical test for giving driving instruction.
View our face coverings for businesses page for additional information and advice for employers and employees.
Unfortunately, COVID is still a serious health risk, and we all must continue to do what we can to help protect our communities.
There are easy ways to help stop the spread of COVID:
- Keep your hands clean - washing them with soap for at least 20 seconds and/or regularly using sanitiser is an important way to keep yourself healthy.
- Let fresh air in if you meet indoors (meeting outdoors is safer).
- Wear a face covering in crowded and enclosed spaces where you come into contact with people you do not normally meet.
- If you have been identified as a close contact to someone who has tested positive for COVID you must get a PCR test.
- Get tested regularly and self-isolate if required.
- If you haven't already, get vaccinated (and have the booster when you are eligible).
If you have any of the following symptoms you must book a PCR test and stay at home:
- a high temperature
- a continuous cough
- loss or change to your sense of smell or taste
Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you're staying at home.
For a comprehensive list of COVID-19 symptoms visit NHS - COVID-19.
Vaccines remain the best way to protect ourselves and those around us from the virus. It is important that everyone gets vaccinated as soon as they are able and gets both doses of the vaccine.
Walk-in vaccinations are available daily, so it is not too late to have yours done.
Vaccinations are now readily available for 12+.and the booster programme is well-underway.
For up-to-date information on vaccinations, including FAQs, please visit Covid vaccinations in Lancashire and South Cumbria, Health and Care Partnership.
How can I report a Coronavirus concern?
If you are concerned about the implementation of COVID secure measures in a business, workplace or other public building please report this by using our online form:
Can I still access help?
Help for vulnerable people is still available via Preston Together.