SignLive - support for the deaf

We are now part of the Community Directory where residents from the deaf community can contact us 'live' via a British Sign Language interpreter free of charge.

By using an app on a smartphone or tablet, you can register for an account then find us easily in the community directory.

We are also talking to Deafway - the local organisation supporting deaf residents in Preston - to help get the message out to those who could benefit from using the app.

How to get started

• Step one - download the SignLive app to your digital device (e.g. smartphone, tablet):
  • Apple devices - visit App Store - SignLive
  • Android devices - visit Google Play - SignLive
• Step two - locate and press the 'sign up' button
• Step three - complete all the required fields and press register
• Step four - a confirmation email will be sent to your email address to confirm your account
• Step five - once your account has been confirmed you will then be able to login using your username and password
• Step six - search and look for Preston City Council in the Community Directory and click the telephone number - 01772 906900
• Step seven - press the green button at the bottom of the keypad to connect you to a British Sign Language Interpreter

Additional Information

A visual demonstration is available through Vimeo - SignLive.

SignLive provide the first VRS service that allows a two way calling system. You will be provided with a unique extension number allowing Preston City Council to contact you directly through a British Sign Language interpreter.