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Test and trace support payment (£500 self-isolation payment)

Person in house self isolating with isolation payment

Test and Trace Support Payments and Parent and Child Support Payments

This scheme has now ended, no more applications will be accepted.

The Test and Trace Support Payments and Parent and Child Support Payments ended on 24 February 2022.

Anyone who was required to self-isolate on or before 23 February 2022 will have 42 days from the first day of their self-isolation period to submit a claim.

You can find a full list of benefits on the GOV.UK - Benefits website.

About the Test and Trace Support Payments

The test and trace support payment was introduced to support residents who were struggling to self-isolate due to financial constraints.

The aim of the scheme is to ensure residents on low incomes self-isolate when they test positive or are identified as a contact.

Who was eligible for the Test and Trace Support Payment?

To be eligible for the Test and Trace Support Payment, an individual must:

  • Have been asked to self-isolate by NHS Test and Trace either because they've tested positive for coronavirus or have recently been in close contact with someone who has tested positive
  • Be employed or self-employed
  • Be unable to work from home - and will lose income as a result of self-isolating
  • Be currently receiving one or more of the following benefits: Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker's Allowance, Income Support, Housing Benefit, Pension Credit
  • University students, or those in further or higher education, cannot apply for the grant unless receiving one of the above benefits

If you are unable to work due to the national lockdown restrictions you will not be eligible for the self isolation scheme, even if you have been told to self-isolate by NHS Test and Trace.

How much will I receive?

Individuals who are required to self-isolate and who meet the benefits-linked eligibility criteria will be entitled to £500. This payment will be payable as a lump sum.

Will these payments be taxed?

These payments will be subject to income tax, but are not subject to National Insurance contributions.

When can I claim the Test and Trace Support Payment?

If you are eligible you can make a claim up to 42 days from your first day of isolation. This can be for you or your child(ren).

How do I make a claim?

This scheme has now ended, no more applications will be accepted.

You will need to provide

  • Notification from NHS Test and Trace asking for you to self-isolate and the accompanying unique ID number
  • A recent bank statement
  • Proof of employment
    • Note: If you are self-employed we will ask you for evidence of self-assessment returns, trading income and proof that their business delivers services which cannot be undertaken without social contact

What if I am overdrawn with my bank account?

Please be aware that any payment made into a bank account that is overdrawn may be used to clear that overdraft unless you have an arrangement with the bank.

In order to ensure that the funds are used by yourself to assist you during your period of reduced income, you can write to your bank and exercise your first right of appropriation.

Test and Trace Support Payment Privacy Notice

If you apply, we will need to process your personal data to assess whether you are eligible to receive financial support, and if so, to provide a payment to you. 

Please view our Privacy Notice, which sets out what personal data we will use, how we will use it, and why we need to, when an applicant applies for this support.

View the Test and Trace Support Payment Privacy Notice

To validate your bank account details, we need to share relevant information you've given us with TransUnion. This will be used to ensure your support payment is paid to the correct bank account and to help prevent fraudulent use of support payments.

This is not a credit check and won't impact your credit rating.

For more information please visit - how TransUnion may use your data.

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