Information on this page was correct at the time of publishing 23 October 2020.
The Government has published transport guidance on the safe provision of transport services during the Covid-19 pandemic. There are separate guidance documents for transport providers and for passengers. Both guidance documents cover all modes.
The guidance sets out government recommendations on who should be travelling and under what circumstances, and how social distancing rules should be interpreted.It also includes information about cleaning practices.
Licensing Services has also produced a basic guide for Taxi drivers and operators during Covid-19.
Face coverings are not mandatory for drivers. However where there is no screen between a driver and passengers then we would encourage all drivers to wear a face covering when they have passengers in their vehicle.
The evidence suggests that wearing a face covering does not protect you, but it may protect others if you are infected but have not yet developed symptoms. This is most relevant for short periods indoors in crowded areas (Such as a vehicle).
You should follow safe guidance for wearing a face covering, please visit the How to Wear a Face Covering Advice.
It is a legal requirement that members of the public wear a face covering in Private Hire and Hackney Vehicles. They must put it on before they enter a vehicle and leave it on until they leave the vehicle.
There are some circumstances where people may not be able to wear a face covering.
Please be mindful and respectful of such circumstances, noting that some people are less able to wear face coverings, and that the reasons for this may not be visible to others.
This includes (but is not limited to)
Taxi and private hire vehicle drivers are advised to make an assessment of risk as outlined in the transport operator guidance.
The acceptance of a booking request by a private hire vehicle operator is a decision made based on the operator's own assessment of risk. Any requirements for face coverings should be made clear to the passenger before the operator accepts the booking.
Taxi drivers can use this assessment to determine whether or not it is reasonable to admit a passenger who is not wearing a face covering, considering other mitigation's they put in place from their risk assessment.
This does not however absolve them of their duties under the Equality Act 2010.
The installation of protective barriers is a decision for private hire vehicle operators and firm or individual operating the vehicle to make based on their own assessment of risk. ]
You may also wish to consider:
It is the Council's position that the decision to install a temporary safety screen during the current pandemic is a matter for vehicle owners, drivers and operators;
Where possible you should ascertain that the product is compliant with any industry regulations such as the Road Vehicle (Construction and Use) Regulations and obtain evidence that the product has been tested to relevant EU standards
Any screens fitted must:
Operators should inform insurers about the intention to fit such a device and ensure their insurance will not be invalidated as a result.
The NHS Test and Trace service has been set up to control the spread of new outbreaks through testing those with symptoms, tracing their close contacts and protecting family, friends and communities through self-isolation.
Under this strategy some businesses such as restaurants, bars and cinemas are required to gather 'contact information' from customers.
Taxi/PHV drivers and operators are not legally required to obtain contact information from passengers, although it would be good business practice to do so.
If you do decide to obtain contact information you should put measures in place to make sure that the personal information that you collect, store and process is compliant with the GDPR requirements.
Yes, but individuals should not use taxis or private hire vehicle if:
Taxi and private hire vehicle drivers are still under the same obligation to provide reasonable assistance and make reasonable adjustments for disabled passengers.
The guidance includes advice on measures that workers and passengers can take when it is not possible to maintain the recommended social distance.
There will be no face to face appointments for the foreseeable future.
Therefore you will be asked to complete Offence and Medical declarations and your Licence will most likely be extended. This procedure will remain in place until normal services can be resumed.
The Council is not currently processing any new applications during the Covid-19 emergency, however we are working to restore this service as soon as we are able.
Anybody wanting to apply should contact Antrec Limited on 0333 023 7450 to enrol for the next Induction course and your name will be held on a waiting list.