Cookie Policy? 

We use cookies to store information on your computer. This allows us to improve your experience of the website, and without them, parts of the site would not operate.

Cookies are small text files that are placed on your computer by websites that you visit.

They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. They aren't used to identify you personally and you can delete any cookies that your browser has stored.

The cookies we use do not give us access to your computer or any information about you, other than the data you have chosen to provide.

You can find more information on cookies and how to remove them on the about cookies website.

What are you using cookies for on your website?

ProviderPurposeCookies usedInformation
Google Analytics​Monitors how people use the website and which are the most popular pages. Providers meaningful reports to improve the user experience on our website. 

Google Analytic cookies will have the following names:

  • _utma
  • _utmb
  • _utmc
  • _utmz ​
Visit Google Analytics for more information about how cookies are used.
Capita payments

Some online forms give the ability to pay for services online.

This service uses session cookies only and required for the application to work. They hold information when you move between pages. They do not hold any personally identifiable or sensitive data and are deleted instantly when you leave the website.

The cookie name is:
  • JSESSIONID
The cookie contains no data that could be used by other websites or this site in the future.
Display preferences

Display preferences allow you to choose between 4 pre-set display options. These include different background, colours, text sizes and text only.

The display preference cookie will look like:
  • Accessibility.Display
Cookies are only set when a customer selects one of the display options.
FormsCookies are used when a customer visits any form on the site. This is used to track the user session as they complete the form.  The forms' cookie will look like this:
  • ASP.NET_SessionId
  • ASPSESSIONID####
The cookie is used as an identifier for form filling purposes only.
Login / registerCookies are used if you register on the website to sign up to self-serve or receive email alertsThe registration cookie will look like this:
  • .ASPXAUTH.ModuleServices.Member
  • memberInfo 
     
Cookies are only set when a customer logs into the website. This stores information for authentication purposes.
Third party cookiesWe sometimes embed photos and video content from websites such as YouTube. Pages with embedded content may present cookies from these websites. Please check the third party website cookies for more information.

Our cookie policy does not apply to websites that you can link to from this website, unless specifically stated, for example payments system.

We encourage you to read the cookie and privacy statements on any other websites you visit.